Are you handling your own imports but need support with customs clearance? We will verify and prepare your documents in accordance with Polish and European product requirements. Importing goods into the European Union can be complex, so we will liaise with customs agencies, offices, supervisory authorities, or the supplier directly on your behalf. We manage the procedures, ensuring you can relax and sleep peacefully.
Before shipping goods to Poland, we recommend that our customers arrange a pre-shipment inspection in China. If, despite this inspection, the received shipment does not meet the expected standards, our team will contact the supplier to resolve the issue amicably. Each time we import, we sign a commercial contract with the supplier, allowing us to reference its provisions and penalties in such situations. We believe that every problem can be resolved, finding solutions that satisfy all parties involved.
Ordering goods from China involves certain risks, much like any investment. At EastWing, we provide our customers with additional tools to ensure they receive products that meet their criteria. The best way to check quality is by importing samples during the contract negotiation stage. This allows future importers to verify the color, design, dimensions, and functionality of the product. Based on the sample, we can confirm the order and proceed with the import. After production, the same test piece can be used during the pre-shipment inspection for comparison. Suppliers often offer product samples for free, requiring only the payment of shipping costs from China to Poland.
At EastWing, we maintain a directory of verified suppliers—those who have undergone a factory audit and completed at least one successful collaboration. Using our verified contractors saves you the time and costs associated with screening a new company. Manufacturers from our database guarantee safe and efficient execution.
When working with a new manufacturer, we conduct a factory audit in China. Our agent will visit the company to perform inspections and check all essential documents. During the audit, the inspector verifies the company's registration documents, export license, examines the company structure, production capacity, quality control system, and interviews employees. It is crucial that the company's facilities meet all standards. We provide a full report from the inspection along with photo documentation of the factory.
During Container Loading Supervision (CLS) in China, we ensure that the supplier loads the correct products in the right quantities and that the cargo is properly prepared for transport. This service helps avoid unpleasant surprises when the container is unloaded in Poland. An independent supervisor closely monitors the packing process. Upon completion, the inspector prepares a report detailing the progress, quantity and quality of the goods loaded, the condition of the container, and includes photo documentation.
Goods may be subject to various inspection criteria based on their characteristics. During the pre-shipment inspection, our agent can take product samples and send them to a laboratory for verification of composition and classification according to current standards.
At EastWing Import, we collaborate with one of the leading laboratories in China, offering comprehensive testing services including chemical, physical, and microbiological analyses. These tests verify product compliance with safety standards and norms, confirming the quality of raw materials and production processes. This solution offers advantages such as faster testing and lower costs compared to European testing, building confidence in suppliers and eliminating the risk of low-quality products entering the market.
At EastWing, we specialize not only in importing goods from China but also from other Asian countries including India, Thailand, Indonesia, Korea, Japan, and more.
We assist you throughout the import process, from selecting a supplier and negotiating prices to ensuring safe and efficient transportation of goods to Poland. Regardless of the country, we verify factories across Asia and have experience with suppliers in India and Turkish contractors.
Our extensive experience and wide network of contacts provide access to a vast range of products and verified sources of supply. Regardless of the industry or quantity, you can trust us with your order. We offer comprehensive support throughout the entire import process, ensuring full control over quality and timely delivery.